Business process outsourcing (BPO) is a vast industry that is extensively growing. It is probably the most familiar term you have come across in the business scenario. A BPO is known for having expertise in areas such as customer assistance, relations, and telemarketing. You may be wondering how an enterprise resource planning (ERP) comes into the picture of a BPO. Well, there is a lot these companies have to deal with daily, and they need a system that is cost-effective and makes them efficient.
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