Enterprise
Resource Planning (ERP) is a powerful tool that can transform
a business completely and set it on the path to success. However, a successful
implementation of the various ERP solutions can be challenging and requires
careful thoughts and considerations from all of the stakeholders of the
company. So let’s see how a company successfully leveraged the ERP solutions
from Mphasis and was able to successfully transform itself.
Now this company is a global
multinational company with fifty plus subsidiaries and more than 20000 people employees
spread across 20 countries. It was trying to systemize its Human Resource
functions, however, since the company was so huge the challenges were
paramount. Challenges like latency in decision making, over the top maintenance
costs, manual process, underutilization of resources etc. made it hard for the
company to function as an international company. So the company decided to use
ERP so as to take control over the HR functions.
One of the key challenges that were
faced by the company included:
- Inefficient resource utilization, ambiguous top-level reporting due to several location-specific systems.
- Various local processes in several locations lacked the automation and transparency that is required for global reporting purposes.
- There were limited outlook, disengaged employees and no breathing space for best-practices sharing
- Lack of employee learning and training opportunities due to limited local resources.
- Inefficient decision making with major business impact
The company was familiar with the solutions
offered by Mphasis, and its familiarity with ORACLE made it easier for them to
finalize a solution. Since Mphasis offered cost-effective services along with
the standard data hosting, scalability, migration and centralized access
services, it was given the contract for ERP transformation of the company.
Mphasis then focused on building a centralized system that was able to
integrate all the Oracle-specific HR modules, so that it could be available for
a global use. This thing completely wiped out the necessity of relying on
location-specific systems.
Results after the successful ERP
transformation:
The HR specific ERP solution that
included performance management system, data mart, e-learning applications, and
staff portal, empowered the company with the following benefits:
- Minimal maintenance costs due to the deployment of a centrally managed lone system
- A high level of transparency in employee appraisal and recruitment processes that gauge the performance based on the proven performance and aligned competencies.
- Real-time tracking and reporting for high-level management
- Real-time tracking of goals and objectives
- Efficient decision making due to the availability of real-time reports
- Full control over all kinds of HR processes from a single location with the added flexibility for various regions to opt for localized changes
- Cost savings and efficiency improvement for various kinds of HR functions
- Increased employee engagement, productivity, and morale
The whole process was not simple, as
the company was huge and required a large scale of ERP implementation. However,
after the successful
deployment of the ERP system, now the company is reaping benefits and has an amazing HR function that can adapt all kind
of global challenges.
About Mphasis:
Mphasis enables customers to reimagine
their digital future by applying a unique formula of integrated cloud and
cognitive technology. Mphasis X2C2TM formula for success
(Powered by Cloud and Cognitive), drives multi-dimensions of business value
with an integrated consumer-centric Front2Back™ Digital Transformation,
enabling Business Operations and Technology Transformation. Mphasis applies
advancements in cognitive and cloud to traditional application and
infrastructure Services to bring much needed efficiency and cost effectiveness.
Mphasis' core reference architectures and tools, combined with domain expertise
and hyper specialization are the foundation for building strong relationships
with marquee clients.
